Returns & exchanges will only be allowed within 14 days after the receipt of merchandise on the following:
- Power Supplies
- CCTV Cameras
- Digital Video Recorders / Network Video Recorders
Returns & exchanges will only be allowed within 30 days after the receipt of products on all regularly stocked merchandise excluding items listed above.
No returns or refunds of any kind will be given for cut wire and cable or opened packaged tools.
No returns or refunds of any kind for items with missing contents, accessories, or manuals.
No returns or refunds for any Special Ordered products.
A 15% restocking fee will be applied to ANY product not returned in a "like new" condition including opened shrink wrapping, soiled packaging or missing the original box.
No refunds will be given for any freight charges.